Gainesville Healthcare IT Specialist - Onsite Support
Toi Health
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Job summary
The Orthopaedic Institute (TOI) is seeking a hands-on IT Specialist based in Gainesville, Florida to provide Tier 1 and Tier 2 support for end-user hardware, software, and clinical applications. The role requires troubleshooting, device deployment, account management, and collaboration with physicians and staff.
Travel to TOI locations in Florida will be required. The ideal candidate has strong customer service, communication, and problem-solving skills, with a focus on HIPAA compliance and
Qualifications
- Associate degree or equivalent in IT/CS/CE plus professional experience.
Responsibilities
- Provide Tier 1 and Tier 2 IT support for end users, hardware, software, and network connectivity.
- Install, configure, and troubleshoot Windows desktops/laptops, printers, and end-user devices.
- Support healthcare tech including EHR/EMR, PACS, and clinical applications.
- Assist with Active Directory/Entra ID accounts, security, and access issues.
- Maintain inventory, document solutions, and create knowledge-base articles.
- Travel between Florida sites and provide after-hours support as needed.
- Ensure HIPAA/compliance and cybersecurity policies are followed.
Skills
Education
Tools
Job description
The Orthopaedic Institute (TOI) is seeking a hands-on IT Specialist based in Gainesville, Florida to provide Tier 1 and Tier 2 support for end-user hardware, software, and clinical applications. The role requires troubleshooting, device deployment, account management, and collaboration with physicians and staff.
Travel to TOI locations in Florida will be required. The ideal candidate has strong customer service, communication, and problem-solving skills, with a focus on HIPAA compliance and
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
