On-Site IT Infrastructure & Support Specialist

California Department of Developmental Services; California; On-site; USD 73,000 - 98,000; Full time

Benefits offered by this job

Temporary state housing

Job summary

California Department of Developmental Services seeks a Support Associate IT Infrastructure Team to provide hands-on IT infrastructure support at the location and three STAR Homes remote sites. Responsibilities include responding to help desk calls, managing network cabling (copper and fiber), installing cameras and VOIP phones, and assisting other teams.

This is an in-person role; applicants must take the Information Technology Associate Examination.

Qualifications

• No formal degree requirements stated in the posting.
• Applicants must take and pass the Information Technology Associate Examination.

Responsibilities

• Respond to help desk calls and work orders.
• Support for all network cabling (copper and fiber), video and cable TV.
• Program and install cameras and VOIP phones; troubleshoot related issues.

Tools

Cameras

VOIP phones

Network cabling

Alarm systems

Job description

California Department of Developmental Services seeks a Support Associate IT Infrastructure Team to provide hands-on IT infrastructure support at the location and three STAR Homes remote sites. Responsibilities include responding to help desk calls, managing network cabling (copper and fiber), installing cameras and VOIP phones, and assisting other teams.

This is an in-person role; applicants must take the Information Technology Associate Examination.