IT Supervisor II: Helpdesk & Hardware Lead (In-Office)

California Department of Developmental Services; California; On-site; USD 95,000 - 127,000; Full time

Job summary

California Department of Developmental Services is seeking an IT Supervisor II to lead the IT Helpdesk and Hardware Team at Porterville Developmental Center in Tulare County, CA. The role includes planning, organizing, and directing hardware deployment, asset tracking, and support for PCs and laptops, with collaboration on new projects alongside the IT Manager I and IT Specialist II’s.

The position is in-person only, with no telework option, and involves coordinating with the IT Infrastructure

Responsibilities

• Plan, organize, and direct the IT Helpdesk and Hardware Team.
• Set up and distribute new hardware and software.
• Develop and implement new IT projects with IT Manager I.
• Maintain IT hardware across Porterville Developmental Center and STAR Homes.
• Collaborate with IT Infrastructure Team as needed.

Job description

California Department of Developmental Services is seeking an IT Supervisor II to lead the IT Helpdesk and Hardware Team at Porterville Developmental Center in Tulare County, CA. The role includes planning, organizing, and directing hardware deployment, asset tracking, and support for PCs and laptops, with collaboration on new projects alongside the IT Manager I and IT Specialist II’s.

The position is in-person only, with no telework option, and involves coordinating with the IT Infrastructure