On-Site IT Help Desk Technician – Logan Area

JotForm Inc; Logan (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading sporting goods retailer is seeking an IT Help Desk Technician to ensure their technology infrastructure supports exceptional customer service. The role involves installing, maintaining, and repairing computer systems, offering technical support, and training staff on new technologies. Candidates should have a high school diploma, with additional IT education preferred, and require strong problem-solving and communication skills. This position is on-site in Logan, UT, emphasizing a collaborative environment focusing on continuous improvement.

Qualifications

• Necessary knowledge of computer systems, software, applications, hardware, and networking.
• Ability to perform preventive maintenance on hardware and software.
• Ability to communicate technical guidance effectively to users.

Responsibilities

• Install, maintain, test, and repair computer systems and networks.
• Provide technical assistance and resolve moderately complex issues.
• Train staff on new and updated technologies.

Skills

Problem-solving

Technical support

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree in IT or related field

Tools

Computer systems software

Networking equipment

Job description

A leading sporting goods retailer is seeking an IT Help Desk Technician to ensure their technology infrastructure supports exceptional customer service. The role involves installing, maintaining, and repairing computer systems, offering technical support, and training staff on new technologies. Candidates should have a high school diploma, with additional IT education preferred, and require strong problem-solving and communication skills. This position is on-site in Logan, UT, emphasizing a collaborative environment focusing on continuous improvement.