On-Site IT Help Desk & Desktop Support Specialist

Mesa County; United States; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Paid Sick and Vacation Leave

Life insurance

Long term disability

Job summary

Mesa County is seeking an on-site Help Desk Technician to provide technical and functional support to county users. You will assist desktop and application issues, document guidelines, and report IT service levels for management.

This role requires an associate degree or two years of college in a related field plus two years of relevant experience. The position involves daily user support, training material creation, and adherence to security and operational procedures.

Qualifications

• Education: Associate degree or two years of college/technical training in computer science/electronics/telecommunications or related field, plus two years of related experience.

Responsibilities

• Provide central point of contact for county users via the I.T. Helpdesk line and manage requests to ensure timely resolution.

Job description

Mesa County is seeking an on-site Help Desk Technician to provide technical and functional support to county users. You will assist desktop and application issues, document guidelines, and report IT service levels for management.

This role requires an associate degree or two years of college in a related field plus two years of relevant experience. The position involves daily user support, training material creation, and adherence to security and operational procedures.