On-Site IT Field Technician - Install, Repair & Support

Pomeroy; Collegeville (PA); In loco; USD 42.000 - 56.000; Part-time

Descrizione del lavoro

Pomeroy in Collegeville, PA is seeking a temporary IT field support specialist to install, service and repair client systems on site.

You will perform hardware/software installations, trouble-shoot Windows 10 and Office/OS365, run SCCM imaging, and carry equipment up to 40 lbs while delivering excellent customer service. The role may involve coordinating with service teams for swift issue resolution.

Competenze

• 1+ year of field support experience.
• Hardware/software installation, support and troubleshooting.
• Experience with Windows 10.
• Experience with MS Office and OS365.
• Ability to lift up to 40 lbs.

Mansioni

• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Conoscenze

Field support experience

OS imaging

Windows 10

Strumenti

SCCM imaging

MS Office

OS365

Windows 10

Descrizione del lavoro

Pomeroy in Collegeville, PA is seeking a temporary IT field support specialist to install, service and repair client systems on site.

You will perform hardware/software installations, trouble-shoot Windows 10 and Office/OS365, run SCCM imaging, and carry equipment up to 40 lbs while delivering excellent customer service. The role may involve coordinating with service teams for swift issue resolution.