Desktop Support Technician - Hardware, Windows

Pomeroy

Kansas City (MO)

On-site

USD 42,000 - 60,000

Full time

8 hours ago

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Job summary

Pomeroy in the United States is seeking an IT support technician to perform standard break-fix triage for hardware and software on end-user systems. You will provide desk-side software support for Windows OS and respond to service requests with logging, reporting and monitoring of desktop operations.

Essential duties include PC installs, PC rollouts, health events and printer maintenance. Candidates must have an A+ certification and demonstrate strong customer service and teamwork abilities in

Qualifications

A+ certification required; additional certifications encouraged.
Able to work independently and in a team.
Strong organizational and multitasking abilities.
Excellent customer service skills.

Responsibilities

PC Installs
PC Rollouts
Health Events
Printer Maintenance

Skills

A+ Certification

Customer Service Skills

Teamwork

Organization

Education

A+ Certification (minimum)

Other Certifications (net+, server+, HP, IBM, Dell)

Tools

HP hardware

IBM hardware

Dell hardware

Job description

Essential duties include PC installs, PC rollouts, health events and printer maintenance. Candidates must have an A+ certification and demonstrate strong customer service and teamwork abilities in

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