Field Technician

Pomeroy; Collegeville (PA); On-site; USD 42,000 - 56,000; Part time

Job summary

Pomeroy in Collegeville, PA is seeking a temporary IT field support specialist to install, service and repair client systems on site.

You will perform hardware/software installations, trouble-shoot Windows 10 and Office/OS365, run SCCM imaging, and carry equipment up to 40 lbs while delivering excellent customer service. The role may involve coordinating with service teams for swift issue resolution.

Qualifications

• 1+ year of field support experience.
• Hardware/software installation, support and troubleshooting.
• Experience with Windows 10.
• Experience with MS Office and OS365.
• Ability to lift up to 40 lbs.

Responsibilities

• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Skills

Field support experience

OS imaging

Windows 10

Tools

SCCM imaging

MS Office

OS365

Windows 10

Job description

Collegeville, Pennsylvania, United States

Job Description

Responsibilities:

• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Basic Qualifications:

• 1+ years of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC?s/notebooks via SCCM imaging
• Lift and carry up to 40lbs

Position Type

Temporary

Area of Interest

IT

EEO is the Law