On-Site IT Field Technician: Hardware Repair & Support

TD SYNNEX North America; New York (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Elective Benefits

Career development programs

Life Empowerment Assistance Program

Onboarding program

Job summary

TD SYNNEX North America is seeking a Field Service Technician to diagnose, repair, and maintain computer hardware across customer sites. You will gain hands-on IT field experience and grow into advanced engineering or infrastructure roles while serving diverse clients within a tight commute area.

The role requires 1–2 years IT support or hardware repair experience, valid driver’s license, and ability to travel locally.

Qualifications

• 1-2 years of experience in IT support, field services, or hardware repair.

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications.
• Replace defective parts and perform hardware installations and upgrades.
• Collect and communicate technical data to support teams for escalations and project planning.
• Follow established service procedures, documentation standards, and daily administrative processes.
• Deliver excellent on-site support and maintain positive client relationships.

Skills

IT support experience

Customer-facing

CompTIA A+/Network+

PC hardware knowledge

Networking basics

Servers & data center

Driver's license

Vehicle access

Job description

TD SYNNEX North America is seeking a Field Service Technician to diagnose, repair, and maintain computer hardware across customer sites. You will gain hands-on IT field experience and grow into advanced engineering or infrastructure roles while serving diverse clients within a tight commute area.

The role requires 1–2 years IT support or hardware repair experience, valid driver’s license, and ability to travel locally.