On-Site IT Field Technician: Growth & Certifications

DigaCore; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Nationwide medical insurance

Dental insurance

Life insurance

Long-term disability insurance

FSA and HSA options

401k match

Generous paid time off

Mental health days

Paid certification assistance

Job summary

Digacore is seeking an IT Field Technician to be the on-site technical presence, supporting client projects, hardware deployments, site surveys, and infrastructure installations. You will collaborate with project managers, engineers, and clients to install, document, and support technology environments while delivering a positive client experience.

The role emphasizes hands-on troubleshooting, field problem solving, and ensuring projects finish accurately and professionally.

Qualifications

• 1+ years of IT experience in field services, project work, or technical support.
• Strong understanding of networking fundamentals (switches/routers/wireless/cabling).
• Experience with Microsoft 365 and basic IT platforms.
• Familiarity with UniFi, Meraki, or SonicWall networks.
• Excellent troubleshooting and customer service skills.
• Good organization, detail orientation, and ability to work independently with teams.
• Valid driver’s license and reliable transportation.

Responsibilities

• Perform on-site technology assessments and network surveys for client environments.
• Install, configure, and test hardware including workstations, switches, firewalls, access points, and other IT equipment.
• Support project deployments, upgrades, migrations, and infrastructure rollouts.
• Troubleshoot hardware, connectivity, and network issues encountered during project work.
• Document client environments, installations, and project changes with notes and photos.
• Coordinate with Project Managers, engineers, and clients to keep projects on track.
• Maintain inventory and track equipment during deployments.
• Ensure sites are organized, professional, and fully operational after project completion.
• Travel to client locations as needed, including overnight travel.

Skills

IT Experience

Networking basics

Microsoft 365

UniFi

Meraki

SonicWall

Troubleshooting

Customer service

Documentation

Inventory management

Driver's license

Education

CompTIA A+

Network+

Job description

Digacore is seeking an IT Field Technician to be the on-site technical presence, supporting client projects, hardware deployments, site surveys, and infrastructure installations. You will collaborate with project managers, engineers, and clients to install, document, and support technology environments while delivering a positive client experience.

The role emphasizes hands-on troubleshooting, field problem solving, and ensuring projects finish accurately and professionally.