On-Site IT Field Technician

Pomeroy; Rochester, Northern (MI, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Pomeroy is seeking a temporary IT Field Support Technician to install, service, and repair client systems on-site in Michigan. You will perform hardware and software installations, troubleshoot issues, and ensure equipment functions before deployment.

The role requires lifting up to 40 lbs, experience with Windows 10, MS Office and OS365, and familiarity with SCCM imaging. Coordination with teams for follow-up and testing is part of the job.

Qualifications

• 1+ years of field support experience.
• Hardware/software installation, support and troubleshooting.
• Experience with Windows 10.
• Experience with MS Office and OS365.
• Configuring new PCs/notebooks via SCCM imaging.
• Lift and carry up to 40lbs.

Responsibilities

• Provides on-site client facing support, including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Skills

Field support

Hardware installation

Troubleshooting

Windows 10

MS Office

OS365

SCCM imaging

Lift 40 lbs

Tools

SCCM imaging

Windows 10

Job description

Pomeroy is seeking a temporary IT Field Support Technician to install, service, and repair client systems on-site in Michigan. You will perform hardware and software installations, troubleshoot issues, and ensure equipment functions before deployment.

The role requires lifting up to 40 lbs, experience with Windows 10, MS Office and OS365, and familiarity with SCCM imaging. Coordination with teams for follow-up and testing is part of the job.