On-Site IT Field Support Specialist | Training Included

Gr8ttek, LLC; West Lebanon (NH); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

$40 per call

Dell/Lenovo certification training

Job summary

Gr8ttek, LLC is seeking a Field Specialist for its Infrastructure Delivery team in West Lebanon, New Hampshire. This role involves executing hardware-focused break fix services and ensuring effective customer support. The ideal candidate will have a technical certification and experience in troubleshooting and repair.

The position offers benefits such as $40 per call and Dell/Lenovo certification training. Candidates should be able to lift equipment, have a valid driver's license, and own a basic repair tool kit.

Qualifications

• 1-2 years of relevant experience in field support.
• Ability to lift and move computer equipment up to 50 lbs.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide customer break fix support for designated equipment.
• Execute administrative tasks for each service call.
• Ensure control and return of assets and inventory.

Skills

Customer service skills

Basic troubleshooting

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Gr8ttek, LLC is seeking a Field Specialist for its Infrastructure Delivery team in West Lebanon, New Hampshire. This role involves executing hardware-focused break fix services and ensuring effective customer support. The ideal candidate will have a technical certification and experience in troubleshooting and repair.

The position offers benefits such as $40 per call and Dell/Lenovo certification training. Candidates should be able to lift equipment, have a valid driver's license, and own a basic repair tool kit.