On-Site Industrial Repair Tech – PHE/HSS/Separator

Alfa Laval Global; La Porte (TX); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Healthcare

Dental and vision plans

Wellness program

401(k)

Paid holidays

Paid time off

Job summary

Alfa Laval in La Porte, TX is seeking an on-site Service Operations professional to provide technical support for repair and service activities across PHE, HSS, and SEP product lines. You will work with internal teams, sales reps, customers, and service centers to solve complex repair challenges and drive improvements.

The role requires 5+ years of hands-on repair experience, reading technical drawings, and strong customer service and communication skills. Occasional travel within the U.S.

Qualifications

• 5+ years of hands-on experience in repair, reconditioning, manufacturing, job shop, or customer service environments.
• Experience reading and interpreting technical drawings and blueprints, with a strong understanding of machining and welding techniques.
• Strong customer service, communication, and problem-solving skills with the ability to prioritize multiple tasks and meet deadlines.

Responsibilities

• Provide technical support and troubleshooting for customer equipment, repair processes, and multiple product lines.
• Coordinate, prioritize, and track service jobs through the workshop while communicating status updates to the sales team and customers.
• Research equipment history, interpret drawings and blueprints, support special parts design, and collaborate with engineering, vendors, and workshop teams to develop effective repair solutions.
• Schedule and host customer inspections and equipment testing activities.
• Drive continuous improvement initiatives, including 5S projects, process enhancements, and support for business systems such as ONE4AL.
• Maintain technical databases, repair documentation, inventory records, and spare parts information.

Skills

Customer service

Communication

Problem-solving

Teamwork

Travel willingness

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Alfa Laval in La Porte, TX is seeking an on-site Service Operations professional to provide technical support for repair and service activities across PHE, HSS, and SEP product lines. You will work with internal teams, sales reps, customers, and service centers to solve complex repair challenges and drive improvements.

The role requires 5+ years of hands-on repair experience, reading technical drawings, and strong customer service and communication skills. Occasional travel within the U.S.