On-Site HR Service Desk Specialist

Tyson Foods, Inc.; Springdale (AR); On-site; USD 29,000 - 48,000; Full time

Job summary

Tyson Foods, Inc. is seeking an HR systems support specialist at the Tecumseh Plant. The role handles process and transactional HR tasks, acting as the first contact via ServiceNow, chat, and phone support. Responsibilities include high-volume walk-up assistance, LOA navigation, and HR data updates.

The position requires a 2+ year background in customer support, strong communication, and the ability to multitask in a fast-paced environment. Shift: 10:00–18:30; on-site.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role and data entry experience.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Excellent verbal and written communication; strong customer service focus.
• Ability to multi-task in a fast-paced environment; planning and organizational skills.

Responsibilities

• Provides basic navigation support for routine correspondence per procedures.
• Reviews and updates key business processes and master data components.
• Collaborates with People Operations to meet SLAs and KPIs.

Skills

Customer support

Communication

Teamwork

Multitasking

Interpersonal skills

Attention to detail

Problem solving

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

SAP/HR

Workday

Job description

Tyson Foods, Inc. is seeking an HR systems support specialist at the Tecumseh Plant. The role handles process and transactional HR tasks, acting as the first contact via ServiceNow, chat, and phone support. Responsibilities include high-volume walk-up assistance, LOA navigation, and HR data updates.

The position requires a 2+ year background in customer support, strong communication, and the ability to multitask in a fast-paced environment. Shift: 10:00–18:30; on-site.