On-Site HR Generalist: Employee Relations & Operations

Universal Studios

Orlando (FL)

On-site

USD 60,000 - 80,000

Full time

5 days ago

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Job summary

Universal Orlando Resort is seeking an experienced HR professional to provide counsel and support to Supervisors, Managers, and hourly Team Members with a strong emphasis on employee relations in a high-volume on-site setting. The role partners with Talent & Culture to manage reporting, communication, analysis, placement, and training for assigned client groups.

The ideal candidate has demonstrated ability to handle investigations, advise on performance issues, and coordinate diverse HR

Qualifications

2+ years of HR experience in a large-scale, fast-paced environment.
Experience with employee relations, investigations, and payroll inquiries.

Responsibilities

Consult with managers on discipline and performance issues; investigate workplace situations including harassment or policy violations.
Interact with guests and Team Members to promote positive relations and address concerns in the parks.
Review Performance Reviews, counseling, and development plans; ensure communications are compliant with policy and fair.
Coordinate annual HR processes and special projects (Open Door, Town Halls, HR Roundtables, staffing for job fairs).
Provide guidance on benefits, payroll questions, policy interpretations, and EAP issues.