Universal Kids Resort is seeking a Senior Recruiter (Orlando, FL onsite) to develop and deliver recruitment strategies for frontline roles, supporting a strong candidate and hiring team experience. The role manages full-cycle recruiting while partnering closely with Hiring Managers and HR to meet staffing needs.
Recruiting Strategy and Full-Cycle Talent Acquisition
The Senior Recruiter continuously monitors recruitment progress against active requisitions and adjusts approach as needed to ensure roles are filled. Responsibilities include actively sourcing resumes through internet and database mining, targeting passive candidates, and implementing targeted sourcing strategies.
- Uses Boolean Logic, x-raying, cold calling, networking, and referral promotion to build strong candidate pipelines.
- Reviews applications and conducts face-to-face interviews, phone screens, and virtual interviews to assess candidate qualifications against role requirements.
- Identifies candidates for alternate roles when applicable.
- Makes hiring decisions for positions that do not require Hiring Manager interviews, or schedules candidate interviews when Hiring Manager decision-making is required.
Partnering with Hiring Managers and HR
The role consults and partners with Hiring Managers to define staffing needs for hotel and park frontline positions, up to and possibly including operational leadership roles. The recruiter provides recruitment expertise to support comprehensive candidate evaluation and advises on recruitment and staffing issues, policies, and processes.
- Collaborates with HR Business Partners and hiring management to ensure internal promotion and development options are considered before pursuing external search.
Offers, Onboarding, and Compliance Support
The Senior Recruiter extends job offers and manages key onboarding steps, including salary negotiations and orientation scheduling. The role also supports required documentation and compliance-related processes.
- Manages Work Authorization and I-9 documentation, coordinates references and background checks, and supports new hire onboarding.
- Retains and secures documentation as applicable to support eVerify and Child Labor Law requirements, ensuring compliance with mandatory requirements.
- Maintains confidentiality and documentation in accordance with retention policies.
- Ensures recruiting data is entered correctly and makes updates as needed.
Talent Acquisition Communications and Employer Branding
The Senior Recruiter develops content that supports Talent Acquisition initiatives and helps translate information into communications and tools designed to maximize the team member and candidate experience.
- Ensures alignment of company branding, voice, objectives, and values, consistent with UDX Centers of Excellence where applicable.
- Represents Universal Kids Resort at on-property and off-site job fairs, expos, and community events.
- Completes event preparation and follow-up, and participates in events by promoting available job opportunities and related information.
Reporting, Market Monitoring, and Continuous Improvement
The role uses relevant systems and resources to track recruitment status and measure recruiting effort outcomes. It also monitors local labor market trends and uses data to refine recruitment strategies.
- Tracks and reports recruitment metrics and overall success.
- Monitors recruiting trends in the local labor market.
- Collects and analyzes data to support recruitment strategy design.
- Continuously improves resources to optimize time, budget, and available tools to hire top-quality candidates.
Environmental, Health, and Safety Participation
The Senior Recruiter actively participates in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Required Qualifications
- Adept at sourcing passive candidates and using LinkedIn and other social networks when necessary.
- Strong business acumen, client support orientation, and influencing skills, with the ability to establish credibility and rapport at all levels of management.
- Demonstrated ability to multi-task and balance multiple priorities in a fast-paced operational environment.
- Driven to achieve outcomes, adaptive during change, and innovative when facing roadblocks.
- Superior written and oral communication skills for candidate interviewing and assessment, client correspondence, project documentation, and status reporting.
- Knowledge of EEO guidelines related to employee selection and employee relations issues within the recruitment process.
- Ability to maintain a high level of confidentiality.
- Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Consistent attendance is required.
Education
- Bachelors’ degree in Human Resources, Psychology, Business, or Communications preferred.
Experience
- 3+ years’ experience in Human Resources and/or Talent Acquisition required; or equivalent combination of education and experience.
- 3+ years’ experience recruiting in Hospitality preferred.
Location, Work Setup, and Additional Information
- Location: Orlando, FL (onsite).
- Travel: Occasional travel to off-site job fairs and hiring events; travel may involve using a personal or company vehicle.
- Compensation: Competitive compensation package.
- Search firm policy: Universal is not accepting unsolicited assistance from search firms for this employment opportunity. Resumes submitted by search firms without a valid written Statement of Work from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando, and no fee will be paid if the candidate is hired as a result of the referral.
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