On-Site Homecare Programs Coordinator

A Caring Heart Nursing Services; West Springfield (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

A Caring Heart Nursing Services in West Springfield, MA is seeking a full-time Program Coordinator to manage homecare programs, support daily operations, and ensure services align with clinical standards.

You will organize client schedules, track program activities, maintain documentation, and facilitate communication among clients, families, and care teams. Strong project management, organizational skills, and bilingual English/Spanish abilities are valued.

Qualifications

• Program Management and Program Development to coordinate homecare services.
• Strong Communication and Customer Service skills to interact effectively with clients, families, and multidisciplinary staff.
• Experience with Project Management to support implementation, tracking, and improvement of programs and initiatives.
• Organizational and time management skills to handle multiple priorities in a fast-paced, client-centered environment.
• Proficiency with basic office software and electronic documentation systems.
• Previous experience in healthcare, homecare, or a related service environment is preferred.
• High school diploma or equivalent required; postsecondary education in health services, social services, or a related field is a plus.

Responsibilities

• Coordinate homecare programs and support daily operations.
• Organize client schedules and track program activities.
• Maintain documentation and support communication between clients, families, and care teams.
• Collaborate with nurses and team members to monitor program performance and implement workflow improvements.
• Respond to inquiries and provide excellent customer service in a compassionate care environment.

Skills

Program Management

Program Development

Communication

Customer Service

Project Management

Organizational Skills

Time Management

Office Software

Bilingual English/Spanish

Education

Associate degree or nursing diploma/degree

High School diploma or post-secondary education

Postsecondary education in health or related fields

Tools

MS Word

Excel

Job description

A Caring Heart Nursing Services in West Springfield, MA is seeking a full-time Program Coordinator to manage homecare programs, support daily operations, and ensure services align with clinical standards.

You will organize client schedules, track program activities, maintain documentation, and facilitate communication among clients, families, and care teams. Strong project management, organizational skills, and bilingual English/Spanish abilities are valued.