Bilingual Scheduling & Care Coordinator

Companions and Homemakers; Farmington (CT); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

401k

Medical, Vision & Dental Insurance

PTO and holidays

Job summary

HouseWorks, LLC is seeking a Scheduling Coordinator to be the primary contact for clients and caregivers in the region. You will schedule caregivers to meet client needs, supervise care delivery, and ensure compliance with the company’s mission of quality home care.

Key duties include prioritizing schedules, coordinating referrals, managing caregiver staffing, addressing client complaints, and maintaining EMR records. Strong communication and teamwork are essential, with bilingual Spanish a plus.

Qualifications

• Minimum 1 year in homecare or healthcare scheduling preferred.
• Strong written and oral communications.
• Ability to work with diverse personalities and fast-paced environments.

Responsibilities

• Prioritize and assign client schedules and complete work timely.
• Coordinate new client referrals and inform operations leaders of admissions.
• Ensure caregiver schedules promote consistency and stay within budget.
• Investigate and resolve scheduling-related client complaints with supervision.
• Document interactions in the EMR and keep records up to date.
• Support recruiters with staffing needs and participation in orientation.

Skills

Scheduling

EMR

Communication

Teamwork

Bilingual Spanish

Tools

EMR software

Job description

HouseWorks, LLC is seeking a Scheduling Coordinator to be the primary contact for clients and caregivers in the region. You will schedule caregivers to meet client needs, supervise care delivery, and ensure compliance with the company’s mission of quality home care.

Key duties include prioritizing schedules, coordinating referrals, managing caregiver staffing, addressing client complaints, and maintaining EMR records. Strong communication and teamwork are essential, with bilingual Spanish a plus.