On‑Site Home Care Scheduling Coordinator — Plano

Harmony At Home Senior Care; Plano (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Harmony At Home Senior Care in Plano, TX is seeking an experienced Home Care Scheduling Coordinator to join our office team on-site. This full-time role requires prior scheduling experience with a home care or home health agency and ability to manage multiple caregiver and client schedules effectively.

Responsibilities include filling open shifts, responding to changes, coordinating last-minute coverage, and communicating with clients, caregivers and families to ensure consistent, high-quality

Qualifications

• Experience scheduling for home care or home health agencies.
• Ability to manage multiple schedules and respond to call-outs.
• Strong communication with clients, caregivers and families.

Responsibilities

• Managing and maintaining caregiver and client schedules.
• Filling open shifts and responding to scheduling changes.
• Handling caregiver call-outs, lateness and coverage needs.
• Matching caregivers with clients based on availability, location, skills, reliability and client needs.
• Communicating schedule assignments and changes with caregivers.
• Communicating with clients and families regarding coverage and scheduling.
• Reviewing caregiver availability and building schedules that maximize consistency.
• Identifying scheduling problems before they result in uncovered shifts.
• Coordinating last-minute coverage when unexpected changes occur.
• Monitoring schedules throughout the day and following up on attendance concerns.
• Working closely with management and other office team members to maintain continuity of care.
• Documenting scheduling communication and important changes accurately.

Skills

Scheduling experience

Organizational skills

Communication

Attention to detail

Tools

Scheduling software

Job description

Harmony At Home Senior Care in Plano, TX is seeking an experienced Home Care Scheduling Coordinator to join our office team on-site. This full-time role requires prior scheduling experience with a home care or home health agency and ability to manage multiple caregiver and client schedules effectively.

Responsibilities include filling open shifts, responding to changes, coordinating last-minute coverage, and communicating with clients, caregivers and families to ensure consistent, high-quality