Care Scheduling & Staffing Lead (On-Call Weekends)

Synergy HomeCare; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Synergy HomeCare in Plano, TX is seeking a Scheduling & Staffing Coordinator to ensure up-to-date client care schedules, staffing continuity, and effective management of caregivers.

The role involves recruiting, onboarding, training caregivers, coordinating shifts, communicating with clients and families, and supporting payroll and billing processes. This is a full-time, in-person position with potential for advancement within the operations team.

Qualifications

• Experience coordinating caregiver schedules with attention to client needs.
• Ability to recruit, onboard and train new hires.
• Excellent written and verbal communication with clients and families.

Responsibilities

• Schedule shifts by caregiver qualifications and availability.
• Coordinate phone in-takes and client communications.
• Recruit, onboard and train new hires for adequate staffing.
• Monitor daily visits and fill shifts as needed.
• Communicate updates to caregivers, clients, and families.
• Assist payroll and billing data processes.
• Participate in client care conferences and issue resolution.

Skills

Scheduling

Caregiver management

Recruiting

Communication

Job description

Synergy HomeCare in Plano, TX is seeking a Scheduling & Staffing Coordinator to ensure up-to-date client care schedules, staffing continuity, and effective management of caregivers.

The role involves recruiting, onboarding, training caregivers, coordinating shifts, communicating with clients and families, and supporting payroll and billing processes. This is a full-time, in-person position with potential for advancement within the operations team.