On-site HIM ROI Operations Manager

MRO; Greenville (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

MRO is seeking a Manager to lead ROI Specialists across multiple client sites, primarily in Greenville, SC, with travel to Columbia, SC. You will coordinate scheduling, monitor performance, ensure HIPAA compliance, and maintain high-quality ROI processes in clinical settings.

The role requires 1 year of supervisory experience in acute care, a health information management or related degree, and strong MS Office skills. Travel up to 50% is expected.

Qualifications

• Minimum High School diploma or GED.
• Bachelor’s and/or Associate Degree in Health Information Management, Business Administration or health related field preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.
• Ability to travel 50%.

Responsibilities

• Manages daily scheduling of ROI Specialists to ensure facility coverage.
• Acts as liaison between MRO and client management to ensure compliance with policies and regulations.
• Oversees workflow, assigns tasks, and covers peak periods, leave and vacancies.
• Performs Quality Assurance monitoring of ROI Specialists’ work.
• Conducts productivity and performance reviews per policies and state/federal law.
• Provides performance feedback and approves PTO for staff.
• Promotes professional, courteous service to patients and staff.

Skills

Supervisory experience

Microsoft Office

HIPAA knowledge

Written communication

Education

Bachelor’s or Associate Degree in Health Information Management or related field

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

MRO is seeking a Manager to lead ROI Specialists across multiple client sites, primarily in Greenville, SC, with travel to Columbia, SC. You will coordinate scheduling, monitor performance, ensure HIPAA compliance, and maintain high-quality ROI processes in clinical settings.

The role requires 1 year of supervisory experience in acute care, a health information management or related degree, and strong MS Office skills. Travel up to 50% is expected.