Health Information Management ROI Operations Manager

MRO Corporation; Las Vegas (NV); Hybrid; USD 69,000 - 94,000; Full time

Job summary

MRO Corporation is seeking a Manager to oversee daily scheduling for 8-20+ ROI Specialists across multiple facilities in the United States. The role acts as liaison between MRO and client management to ensure ROI activities comply with clinic policies and regulations.

The position requires supervisory experience, strong communication, and travel up to 50%. Bachelor's or Associate degree in Health Information Management, Business Administration or related field is preferred, with proficiency in

Qualifications

• High School Diploma/GED required.
• Bachelor’s or Associate degree in Health Information Management, Business Administration or health related field or equivalent experience preferred.
• 1 year supervisory/management experience in acute care setting.
• HIPAA privacy information standards knowledge required.
• Proficiency in Microsoft Office Applications required.
• Ability to travel 50%.

Responsibilities

• Manages workflow among on-site employees to ensure maximum productivity and quality standards are met. Adjusts work assignments as needed to cover peak periods, leave and vacancies. Prioritizes work to ensure completion of ROI function.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
• Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff.
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.

Skills

Supervisory experience

Written communication

Interpersonal skills

Microsoft Office

Education

Bachelor’s/Associates in Health Information Management or related field

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

MRO Corporation is seeking a Manager to oversee daily scheduling for 8-20+ ROI Specialists across multiple facilities in the United States. The role acts as liaison between MRO and client management to ensure ROI activities comply with clinic policies and regulations.

The position requires supervisory experience, strong communication, and travel up to 50%. Bachelor's or Associate degree in Health Information Management, Business Administration or related field is preferred, with proficiency in