Area Manager, Health Information Management

MRO; Greenville (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

MRO is seeking a Manager to lead ROI Specialists across multiple client sites, primarily in Greenville, SC, with travel to Columbia, SC. You will coordinate scheduling, monitor performance, ensure HIPAA compliance, and maintain high-quality ROI processes in clinical settings.

The role requires 1 year of supervisory experience in acute care, a health information management or related degree, and strong MS Office skills. Travel up to 50% is expected.

Qualifications

• Minimum High School diploma or GED.
• Bachelor’s and/or Associate Degree in Health Information Management, Business Administration or health related field preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.
• Ability to travel 50%.

Responsibilities

• Manages daily scheduling of ROI Specialists to ensure facility coverage.
• Acts as liaison between MRO and client management to ensure compliance with policies and regulations.
• Oversees workflow, assigns tasks, and covers peak periods, leave and vacancies.
• Performs Quality Assurance monitoring of ROI Specialists’ work.
• Conducts productivity and performance reviews per policies and state/federal law.
• Provides performance feedback and approves PTO for staff.
• Promotes professional, courteous service to patients and staff.

Skills

Supervisory experience

Microsoft Office

HIPAA knowledge

Written communication

Education

Bachelor’s or Associate Degree in Health Information Management or related field

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

The Manager is responsible for managing the daily scheduling of approximately 8-20+ ROI Specialists to ensure that all facilities have sufficient coverage. The Manager will act as the liaison between MRO and the client management staff to ensure that all ROI activities are compliant with established clinic policies, federal and state regulations and are completed in a timely manner.

• This is an on-site position in Greenville, SC
• Occasional travel to Columbia, SC
• Management and ROI experience is required
• Manages workflow among on-site employees to ensure maximum productivity and quality standards are met. Adjusts work assignments as needed to cover peak periods, leave and vacancies. Prioritizes work to ensure completion of ROI function.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
• Monitors performance and provides performance feedback and evaluations for ROI Specialists. Monitors and approves paid time off and schedules for all staff.
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• High School Diploma/GED required.
• Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 years supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.
• Ability to travel 50%.
  

Physical Requirements

• Position requires travel by car and air and ability to mobilize throughout multiple sites.
• Position requires standing, sitting, lifting up to 20 pounds.
• Position is performed in office and hospital settings.
• This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.