On-Site Help Desk Technician (Augusta, ME)

Hong Kong Study Skills Research Institute; Augusta (ME); On-site; USD 33,062 - 34,440; Full time

Job summary

The Hong Kong Study Skills Research Institute is seeking a Help Desk Technician in Augusta, Maine. This long-term contract role offers a pay of $24-$25 per hour and is 100% on-site.

Ideal candidates will possess strong technical skills, excellent communication abilities, and a genuine interest in solving IT challenges. Join a supportive environment where you can enhance your IT experience while providing valuable assistance to users.

Qualifications

• Experience with Windows 10/11.
• Excellent communication and customer service skills.
• Familiarity with PC and laptop hardware.

Responsibilities

• Provide technical assistance, support, and advice to end users for hardware, software, and systems.
• Troubleshoot and resolve software and hardware problems for users.
• Serve as a first point of contact for Level 1 support.

Skills

Technical assistance

Communication

Customer service

Tools

Windows 10/11

PC hardware

Laptop hardware

Job description

The Hong Kong Study Skills Research Institute is seeking a Help Desk Technician in Augusta, Maine. This long-term contract role offers a pay of $24-$25 per hour and is 100% on-site.

Ideal candidates will possess strong technical skills, excellent communication abilities, and a genuine interest in solving IT challenges. Join a supportive environment where you can enhance your IT experience while providing valuable assistance to users.