On-Site Hearing Care & Outreach Coordinator

NationsBenefits, LLC; Homewood (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

NationsBenefits is a healthcare fintech provider specializing in supplemental benefits and member engagement. The Hearing Ambassador role supports the licensed dispenser by engaging customers, educating on hearing wellness, scheduling tests, and driving growth through community outreach.

Based at the Sam's Club Hearing Aid Center in Douglasville, GA, you will conduct outbound calls, schedule tests, promote products, and assist in building relationships with members while meeting daily targets.

Qualifications

• High school diploma or equivalent.
• Strong customer service, sales, or retail experience.
• Experience with PC hardware and software; scheduling skills.

Responsibilities

• Have working knowledge of HAC products and services.
• Set the stage for tests and purchases when interacting with Members.
• Complete 30-50 outbound calls daily to prospective/existing customers.
• Secure a minimum of 4 hearing tests daily.
• Promote and sell non-hearing aid products when appropriate.
• Increase non-hearing aid product sales by 50%.
• Learn and use the handheld screener as a lead interception tool.
• Assist with scheduling return visits and referrals when needed.
• Promote HAC during events and in-club activities.
• Work 95% of time in-club, intercepting and setting tests.

Skills

Customer service

Sales experience

Retail experience

Education

High school diploma

Tools

Scheduling software

PC basics

Job description

NationsBenefits is a healthcare fintech provider specializing in supplemental benefits and member engagement. The Hearing Ambassador role supports the licensed dispenser by engaging customers, educating on hearing wellness, scheduling tests, and driving growth through community outreach.

Based at the Sam's Club Hearing Aid Center in Douglasville, GA, you will conduct outbound calls, schedule tests, promote products, and assist in building relationships with members while meeting daily targets.