On-Site Hardware Engineer: HP PC & Printer Support

Experis; Buffalo (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Cell phone reimbursement

Company laptop/tablet

Job summary

Experis, based in the ManpowerGroup family, seeks a Field Service Engineer in Buffalo, NY to provide on-site hardware support for HP PC and Printer products, including laptops and workstations. The role requires printer repair/install experience and strong customer-facing skills.

You will diagnose issues, configure hardware and networks, and ensure timely resolution while maintaining high customer satisfaction. Overtime and physical requirements apply.

Qualifications

• Printer repair/installation experience is required.
• Experience in technical or mechanical hardware repair and troubleshooting.
• On-site customer-facing experience with strong interpersonal skills.

Responsibilities

• Provide on-site hardware support and repair for HP PC and Printer products, including laptops, desktops, RPOS, and workstations.
• Configure hardware, software, and network components to ensure optimal performance.
• Diagnose and troubleshoot hardware issues using mechanical and technical skills.
• Manage critical service events efficiently while maintaining a positive customer experience.
• Educate customers about technology solutions and ensure timely resolution of service requests.

Skills

Printer repair/install experience

On-site hardware support

Customer communication

Education

High School diploma or equivalent

Job description

Experis, based in the ManpowerGroup family, seeks a Field Service Engineer in Buffalo, NY to provide on-site hardware support for HP PC and Printer products, including laptops and workstations. The role requires printer repair/install experience and strong customer-facing skills.

You will diagnose issues, configure hardware and networks, and ensure timely resolution while maintaining high customer satisfaction. Overtime and physical requirements apply.