Computer/Printer Technician

OFFICE TECHNOLOGY EXPERTS; Melville (NY); Hybrid; USD 28,000 - 47,000; Part time

Job summary

OFFICE TECHNOLOGY EXPERTS in Melville, NY seeks a part-time Computer/Printer Technician to diagnose, repair, and maintain desktop computers, printers, and related office equipment. The role blends remote support with on-site visits as needed within the Melville area.

You will troubleshoot hardware/software, install configurations, and document completed work for customers. You will communicate complex tech concepts clearly, provide preventive maintenance recommendations, and work with the team

Qualifications

• Experience diagnosing and repairing computers and printers.
• Strong hardware and software troubleshooting abilities.
• Clear communication with non-technical customers.
• Basic understanding of Windows and office networking.
• Valid driver's license for local travel to client sites.
• Prior repair experience or relevant certification preferred.

Responsibilities

• Diagnose, repair, and maintain desktop computers and printers.
• Troubleshoot hardware and software issues and provide solutions.
• Install and configure devices and update documentation of work.
• Communicate technical information to customers in plain language.
• Respond to service requests and coordinate with the support team.
• Occasional on-site visits within the service area as needed.

Skills

Computer/Printer support

Hardware diagnosis

Troubleshooting

Customer service

Tools

Printers

Desktop PCs

Basic networking

Job description

Role Description: The Computer/Printer Technician is a part-time, remote/on-site role based in Melville, NY. This role diagnoses, repairs, and maintains desktop computers, printers, and related office technology equipment. Day-to-day tasks include troubleshooting hardware and software, installing and configuring devices, responding to service requests, and documenting completed work. The technician will work directly with customers to resolve technical issues, clearly explain solutions, and recommend preventive maintenance. The role may also involve occasional on-site visits within the service area and collaboration with the wider support team to ensure timely and high-quality service.

Qualifications

• Strong Computer/Printer Support skills, including maintenance, repair, and configuration of computers and copiers.
• Hands-on experience with Printers and Desktop Computers, including hardware installation and basic networking.
• Technical Support and Troubleshooting skills to diagnose and resolve hardware and software issues efficiently.
• Ability to communicate technical information clearly to non-technical customers and provide excellent customer service.
• Basic understanding of office networking environments and common operating systems (e.g., Windows).
• Attention to detail, strong organizational skills, and ability to manage multiple service calls.
• Valid driver's license and ability to travel locally for on-site service visits, as needed.
• Previous experience in computer or printer repair, or relevant technical certification, is preferred.