On-Site Guest Relations Specialist | Prosper TX

Penske Motor Group LLC; Texas; Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Catered lunches on Saturdays

Tuition reimbursement

Gym reimbursement

Resumo da oferta

Longo Toyota of Prosper is seeking a friendly Guest Relations Representative/Receptionist to greet guests, answer calls, and support daily front-desk operations in a fast-paced dealership environment. This on-site, full-time role includes Saturdays and offers competitive pay.

Ideal candidates have 1+ year of customer service experience, can handle multiple phone lines, and communicate professionally in English. Join a team dedicated to exceptional guest experiences in Prosper, TX.

Qualificações

• 1+ year of customer service experience
• Experience handling multiple phone lines is preferred
• Ability to read and comprehend instruction in English
• Must have a valid driver’s license and maintain a safe driving record

Responsabilidades

• Answers, transfers, and provides information to incoming calls, walk-in guests, or vendors.
• Directs telephone calls to the appropriate parties as necessary.
• Communicates with callers and guests in a professional, friendly, and efficient manner.
• Monitor and update information in the CRM management system.
• Maintain guest contact information and professional appearance.

Conhecimentos

Customer service

Phone skills

Professional communication

English proficiency

Team coordination

Formação académica

High school diploma or equivalent

Ferramentas

CRM software

Descrição da oferta de emprego

Longo Toyota of Prosper is seeking a friendly Guest Relations Representative/Receptionist to greet guests, answer calls, and support daily front-desk operations in a fast-paced dealership environment. This on-site, full-time role includes Saturdays and offers competitive pay.

Ideal candidates have 1+ year of customer service experience, can handle multiple phone lines, and communicate professionally in English. Join a team dedicated to exceptional guest experiences in Prosper, TX.