On-Site GEOINT IT Specialist – Honolulu (TS/SCI)

Ascension Fed; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Ascension Federal Services, Inc. seeks an on-site GEOINT IT support specialist in Honolulu, HI to assist local users and coordinate with enterprise teams.

The role requires troubleshooting GEOINT workstations and applications, resolving SOCET GXP and OS issues, maintaining secure configurations, and documenting incidents. On-site assignment with potential travel may be required; Top Secret/SCI compatibility and certifications are required.

Qualifications

• 5+ years in user and field support; bachelor's degree or equivalent experience.
• Extensive hands-on support experience and the ability to work independently on advanced user problems.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and detailed incident and repair records.
• Install and test equipment and software, coordinate vendor repairs, and train users.
• Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Skills

On-site troubleshooting

Independent problem solving

GEOINT IT support

Education

Bachelor's degree or equivalent experience

Tools

SOCET GXP

Job description

Ascension Federal Services, Inc. seeks an on-site GEOINT IT support specialist in Honolulu, HI to assist local users and coordinate with enterprise teams.

The role requires troubleshooting GEOINT workstations and applications, resolving SOCET GXP and OS issues, maintaining secure configurations, and documenting incidents. On-site assignment with potential travel may be required; Top Secret/SCI compatibility and certifications are required.