Systems Administrator

Ascension Fed; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Ascension Federal Services, Inc. seeks an on-site GEOINT IT support specialist in Honolulu, HI to assist local users and coordinate with enterprise teams.

The role requires troubleshooting GEOINT workstations and applications, resolving SOCET GXP and OS issues, maintaining secure configurations, and documenting incidents. On-site assignment with potential travel may be required; Top Secret/SCI compatibility and certifications are required.

Qualifications

• 5+ years in user and field support; bachelor's degree or equivalent experience.
• Extensive hands-on support experience and the ability to work independently on advanced user problems.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and detailed incident and repair records.
• Install and test equipment and software, coordinate vendor repairs, and train users.
• Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Skills

On-site troubleshooting

Independent problem solving

GEOINT IT support

Education

Bachelor's degree or equivalent experience

Tools

SOCET GXP

Job description

Ascension Federal Services, Inc. (AFS) is seeking candidates to support a Scalable GEOINT program. Provide on-site GEOINT IT support in Honolulu, Hawaii, connecting local users with the enterprise support team.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and detailed incident and repair records.
• Install and test equipment and software, coordinate vendor repairs, and train users.
• Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Required qualifications

• 5+ years in user and field support; bachelor's degree or equivalent experience. Extensive hands-on support experience and the ability to work independently on advanced user problems.

Required certifications

• ITIL Foundation and CompTIA Security+.

Security and assignment requirements

Final Top Secret clearance required at start of work. This is a TS/SCI mission; SCI access is subject to customer requirements. Meet applicable cyber workforce certification and computing-environment training requirements before performance/privileged access.

On-site assignment; shift, weekend, on-call, and travel support may be required. Employment is contingent on contract award and position authorization.