On-Site Fulfillment Ops Lead - San Antonio, Team Builder

Mercado Libre

San Antonio (TX)

On-site

USD 80,000 - 100,000

Full time

7 days ago
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Benefits offered by this job

401(k)
Medical insurance
Paid time off

Job summary

Mercado Libre is seeking a Fulfillment Operations Leader in San Antonio, TX. You will oversee daily fulfillment, ensure on-time shipments, and drive accurate order processing to support a fast-growing marketplace across the region.

You will build and maintain performance reports, coach an operations team of up to 30 people, and foster a collaborative, high-performing culture. On-site work from 9 a.m. to 5 p.m. initially, with potential shift changes and Spanish required.

Qualifications

  • 3–5 years of experience in logistics operations with team leadership.
  • Experience in distribution centers, fulfillment, or logistics environments.
  • University degree in Business Administration, Logistics, Engineering, or related field.
  • Conversational Spanish required.
  • Applicants must be based in the United States and authorized to work.
  • On-site in San Antonio, TX, with initial 9 a.m.–5 p.m. hours; flexibility to move shifts.
  • Mercado Libre does not sponsor work visas.

Responsibilities

  • Lead and monitor daily Fulfillment operations to support safe, accurate, and efficient order processing.
  • Ensure shipments meet established SLAs, resolving order and data discrepancies that could affect deadlines.
  • Build and maintain reports on order processing and dispatch performance, using data to identify improvements.
  • Lead, coach, and develop an operations team of up to 30 people; manage performance KPIs and foster a collaborative, high-performing culture.

Skills

Team leadership
Spanish (Conversational)
Logistics operations
Data reporting

Education

Business/Logistics/Engineering degree

Job description

Mercado Libre is seeking a Fulfillment Operations Leader in San Antonio, TX. You will oversee daily fulfillment, ensure on-time shipments, and drive accurate order processing to support a fast-growing marketplace across the region.

You will build and maintain performance reports, coach an operations team of up to 30 people, and foster a collaborative, high-performing culture. On-site work from 9 a.m. to 5 p.m. initially, with potential shift changes and Spanish required.

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