Senior Fulfillment Leader — Warehouse Operations (Austin)

Onelive; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off (15 days)

Bonus opportunities

Job summary

Onelive in Austin seeks a hands-on Director of Fulfillment Operations to lead our warehouse execution, manage budgets, drive labor productivity, and ensure safety and SLA adherence.

You will optimize WMS and labor tools, mentor warehouse managers, collaborate with the COO on lean initiatives, and ensure OSHA compliance while maintaining seamless client onboarding and escalated inquiries.

Qualifications

• Bachelor's degree preferred in supply chain, logistics or related field.
• 7+ years of progressive operations experience in 3PL, warehousing or high-volume distribution.
• Experience using and optimizing Warehouse Management Systems (WMS) and labor management tools.
• Proven track record of managing P&L budgets and leading large hourly workforces.
• Strong analytical skills to forecast labor needs and throughput capacity.
• Excellent communication and problem-solving skills for fast-paced logistics.

Responsibilities

• Oversee daily warehouse operations including receiving, inventory control, picking, packing, shipping and returns.
• Manage operational budgets and cost-per-unit metrics, seeking opportunities to reduce labor waste.
• Ensure smooth onboarding, management and ongoing communication with clients.
• Maintain high order accuracy, on-time shipping and inventory visibility to meet SLAs.
• Lead and develop a team of warehouse managers and staff; build leadership pipeline.
• Partner with COO to implement continuous improvement, lean warehousing and automation upgrades.
• Ensure OSHA compliance and local regulatory requirements across facilities.
• Serve as the primary contact for escalated client operational inquiries and onboarding reviews.

Skills

Leadership

WMS optimization

Labor management

Data analysis

Communication

Education

Bachelor's degree in supply chain, logistics, or related field

Tools

WMS

Labor management tools

Job description

Onelive in Austin seeks a hands-on Director of Fulfillment Operations to lead our warehouse execution, manage budgets, drive labor productivity, and ensure safety and SLA adherence.

You will optimize WMS and labor tools, mentor warehouse managers, collaborate with the COO on lean initiatives, and ensure OSHA compliance while maintaining seamless client onboarding and escalated inquiries.