On-Site Fuel Cell Field Technician

Plug Power; Mobile (AL); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Bonus eligibility

Education assistance

Employee assistance program

Job summary

Plug Power is seeking a Field Service Technician to support fuel cell systems in customer locations, performing preventive maintenance, diagnostics, and repairs. You’ll install and service fuel cells, report breakdowns, order parts, and maintain documentation while engaging with customer teams and lift truck operators.

The role demands strong electrical/mechanical skills, a valid driver’s license, and the ability to work at customer sites with occasional travel.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Knowledge of lift truck operation and applications is highly preferred.
• Computer and software systems skills including Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
• Represent Plug Power in a professional manner at all times and in all interactions
• Perform other duties as assigned.

Skills

Electrical troubleshooting

Mechanical aptitude

Communication skills

Driver's license

Education

High school diploma with technical electrical coursework

Job description

Plug Power is seeking a Field Service Technician to support fuel cell systems in customer locations, performing preventive maintenance, diagnostics, and repairs. You’ll install and service fuel cells, report breakdowns, order parts, and maintain documentation while engaging with customer teams and lift truck operators.

The role demands strong electrical/mechanical skills, a valid driver’s license, and the ability to work at customer sites with occasional travel.