On-Site Fuel Cell Technician

PLUG POWER INC; Michigan; Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonus eligibility

Paid time off

Job summary

Plug Power Inc. is seeking a Field Service Technician to support fuel cell systems in customer locations, performing preventative maintenance, diagnostics, and repairs.

The role requires strong technical, communication, and interpersonal skills, with a focus on safety, documentation, and customer interaction. Office software proficiency and a valid driver’s license are required; travel to various customer sites is expected.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Computer and software experience including Word, PowerPoint, Excel, and Outlook.
• Excellent verbal and written communication skills.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.

Skills

Electrical troubleshooting

Mechanical aptitude

Communication

Valid driver's license

Education

High school diploma or equivalent with technical electrical coursework

Tools

PowerPoint

Excel

Word

Outlook

Job description

Plug Power Inc. is seeking a Field Service Technician to support fuel cell systems in customer locations, performing preventative maintenance, diagnostics, and repairs.

The role requires strong technical, communication, and interpersonal skills, with a focus on safety, documentation, and customer interaction. Office software proficiency and a valid driver’s license are required; travel to various customer sites is expected.