On-Site Front Office & Billing Specialist

Katsam LLC; Sterling, Northern (VA, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

GettierCommercial in Sterling, VA seeks a Front Office & Billing Coordinator to be the welcoming face of the office and to own accurate invoicing for completed field work. This blended role combines front‑office support with billing responsibilities in QuickBooks during day-to-day operations.

The right candidate will manage reception tasks, coordinate with operations, and support accounts receivable while maintaining confidentiality and a high level of professionalism.

Qualifications

• QuickBooks experience (required).
• Strong time-management skills and the ability to prioritize in a fast-paced environment.
• Computer literacy: Microsoft Word, Excel, and Outlook; Guru and Slack a plus.
• Professionalism, discretion, and strict confidentiality.
• Clear, professional communicator;customer-serviceexperiencea plus.
• Positive, can-do attitude and a team-first orientation.

Responsibilities

• Invoice all completed work accurately and on time, including night bulk trash pickups, maintenance jobs, and completed work from the day-operations department.
• Enter, review, and reconcile billing data in QuickBooks;identifyand resolve discrepancies before invoices are issued.
• Coordinate with operations staff to confirm job completion and capture all billable work.
• Support accounts-receivable follow-up and respond to routine billing questions.
• Assistwith data entry and billing coordination in NetSuite as the company transitions systems.
• Greet, assist, and direct visitors in a polite, professional manner.
• Answer, screen, and route phone calls; take messages andmaintain/distribute the staff phone roster.
• Receive and distribute incoming mail, packages, and courier deliveries; manage all outgoing mail.
• Announce vendor arrivals (e.g., Pro Shred) andassistwith Friday catering lunches.
• Maintain office supply inventory: monitor stock,anticipateneeds, and place/expediteorders.
• Ensure operation of office equipment (copiers, water dispenser, postage meter); coordinate repairs andmaintainequipment inventory.
• Assist employees with copier use and email setup.
• Keep the coffee bar stocked and the area clean throughout the day.
• Assist the General Manager and Operations Director with scanning, projects, and other duties as assigned.
• Support Human Resources with pre-onboarding: welcome new hires, guide them through electronic pre-onboarding, collect completed forms, andassistwith the employee self-service app.

Skills

QuickBooks

Time management

MS Word

Excel

Outlook

Guru

Slack

Discretion

Communication

Customer service

Team player

Tools

QuickBooks

NetSuite

Guru

Slack

Microsoft Word

Excel

Outlook

Job description

GettierCommercial in Sterling, VA seeks a Front Office & Billing Coordinator to be the welcoming face of the office and to own accurate invoicing for completed field work. This blended role combines front‑office support with billing responsibilities in QuickBooks during day-to-day operations.

The right candidate will manage reception tasks, coordinate with operations, and support accounts receivable while maintaining confidentiality and a high level of professionalism.