Medical Billing & Front Desk Coordinator

Catholic-Charities; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Grace Counseling seeks a Medical Billing Coordinator to maintain credentialing with insurance panels, verify patient insurance, and process medical billing. This role is often the first contact for clients.

You will also support front desk duties, greet visitors, coordinate outreach, and assist with scheduling in the EHR while maintaining demographics in Charity Tracker. You will work closely with staff to ensure smooth billing operations, HIPAA compliance, and accurate reporting for management

Qualifications

• High school diploma required.
• Minimum 3 years in customer service; 1 year in medical billing/verification.
• Behavioral health billing/CPT knowledge preferred; training provided.
• Reliable transportation and valid driver license; clean driving record.

Responsibilities

• Maintain credentialing with insurance panels.
• Verify insurance coverage and patient eligibility.
• Post payments and reconcile accounts.
• Investigate and resolve denied or rejected claims.
• Communicate with patients and insurers regarding balances and authorizations.
• Maintain billing records and documentation.
• Assist front desk duties including greeting visitors and scheduling.
• Coordinate outreach activities and recruit volunteers.
• Assist staff with entering case notes into billable units.
• Provide reports on the status of claims.
• Protect confidentiality of patient information.
• Adhere to Code of Conduct and Faith/Mission.
• Team member contributing to Grace Counseling mission.
• Occasional local travel up to 5%.

Skills

Medical Billing

Insurance Verification

Customer Service

Communication

HIPAA Compliance

EHR Systems

Front Desk

Education

High School Diploma

Medical Billing Certification

Tools

AdvanceMD/EHR software

Job description

Grace Counseling seeks a Medical Billing Coordinator to maintain credentialing with insurance panels, verify patient insurance, and process medical billing. This role is often the first contact for clients.

You will also support front desk duties, greet visitors, coordinate outreach, and assist with scheduling in the EHR while maintaining demographics in Charity Tracker. You will work closely with staff to ensure smooth billing operations, HIPAA compliance, and accurate reporting for management