On-Site Front Office & Billing Specialist

Katsam Property Services; Dayton (OH); On-site; USD 63,039,000 - 74,501,000; Full time

Job summary

Gateway Service Group in Dayton, OH is seeking a Front Office & Billing Coordinator. The role blends front-office reception with billing/invoicing responsibilities, handling nightly bulk trash invoicing, day-ops billing, and general admin tasks.

You will ensure timely invoices, verify data in NetSuite, and support accounts receivable while welcoming visitors and maintaining office operations. Ideal candidates bring strong time-management, professional discretion, and experience with NetSuite and

Qualifications

• Strong time-management skills in a fast-paced environment.
• Microsoft 365 suite (Teams, Word, Excel, Outlook) proficiency.
• Professionalism, discretion, and confidentiality.
• Clear, professional communicator; customer-service experience a plus.
• NetSuite experience.

Responsibilities

• Invoice all completed work accurately and on time, including night bulk trash pickups, maintenance jobs, and day-operations work.
• Enter, review, and reconcile billing data in NetSuite; resolve discrepancies before invoicing.
• Coordinate with operations to confirm job completion and capture billable work.
• Own accounts-receivable processes and collection efforts; respond to routine billing questions.
• Assist with data entry and billing coordination in NetSuite and our routing software.
• Greet, assist, and direct visitors; answer phone calls and route messages.
• Receive and distribute mail; manage outgoing mail and courier deliveries.
• Maintain office supply inventory and order needs.
• Ensure operation of office equipment and coordinate repairs.
• Assist leadership with scanning, projects, and other duties.

Skills

Time management

Professionalism

Discretion/Confidentiality

Strong communication

Customer service experience

Tools

NetSuite

Microsoft 365

Excel

Outlook

Word

Teams

Job description

Gateway Service Group in Dayton, OH is seeking a Front Office & Billing Coordinator. The role blends front-office reception with billing/invoicing responsibilities, handling nightly bulk trash invoicing, day-ops billing, and general admin tasks.

You will ensure timely invoices, verify data in NetSuite, and support accounts receivable while welcoming visitors and maintaining office operations. Ideal candidates bring strong time-management, professional discretion, and experience with NetSuite and