Front Office & Billing Specialist — NetSuite

Gateway Service Group; Dayton (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Gateway Service Group in Dayton, OH, seeks a Front Office & Billing Coordinator to manage front-office duties and invoicing for field work. The role blends reception, administrative support, and billing in NetSuite, with emphasis on accuracy, timeliness, and confidentiality.

The position is on-site, Monday–Friday, 8:00 AM–5:00 PM, Non-Exempt, hourly compensation $22.00–$26.00 per hour, commensurate with experience. Strong organizational skills and teamwork are essential.

Qualifications

• Must manage time effectively in a fast-paced environment.
• Proficient with Microsoft 365 (Teams, Word, Excel, Outlook) and able to learn other apps.
• Demonstrates professionalism, discretion, and strict confidentiality.
• Clear, professional communication; customer-service experience a plus.
• Experience with NetSuite invoicing/billing is preferred.

Responsibilities

• Invoice all completed work accurately and on time, including night bulk trash pickups and maintenance jobs.
• Enter, review, and reconcile billing data in NetSuite; resolve discrepancies before invoicing.
• Coordinate with operations to confirm job completion and capture all billable work.
• Own accounts-receivable processes and collection efforts; respond to routine billing questions.
• Assist with data entry and billing coordination in NetSuite and routing software.
• Greet visitors, answer phones, manage mail and deliveries, and direct inquiries.

Skills

Time management

Microsoft 365

Professionalism

Discretion

Tools

NetSuite

Job description

Gateway Service Group in Dayton, OH, seeks a Front Office & Billing Coordinator to manage front-office duties and invoicing for field work. The role blends reception, administrative support, and billing in NetSuite, with emphasis on accuracy, timeliness, and confidentiality.

The position is on-site, Monday–Friday, 8:00 AM–5:00 PM, Non-Exempt, hourly compensation $22.00–$26.00 per hour, commensurate with experience. Strong organizational skills and teamwork are essential.