On-Site Front Desk Specialist: Customer Care & Admin

Grahamjobs; Burlington (NC); On-site; USD 23,000 - 25,000; Full time

Job summary

Grahamjobs in Burlington (On-Site) seeks a professional Receptionist to be the first contact for customers and visitors. The role supports daily office operations, including administrative tasks, data entry, and customer service.

Responsibilities include answering calls, greeting guests, processing payments, and maintaining records. Ideal candidates are organized, detail-oriented, and able to multitask in a fast-paced setting.

Qualifications

• Experience in receptionist, administrative, or customer service roles preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Experience handling confidential information professionally.

Responsibilities

• Answer incoming phone calls and route inquiries appropriately.
• Welcome and assist customers and visitors.
• Perform general receptionist and administrative duties.
• Enter and maintain accurate information in company systems.
• Prepare reports, update records, and maintain documentation.
• Process customer payments and related transactions.
• Assist with mailings, packages, and shipments.
• Maintain a clean, professional work environment.
• Provide backup support to other departments as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Confidentiality

Job description

Grahamjobs in Burlington (On-Site) seeks a professional Receptionist to be the first contact for customers and visitors. The role supports daily office operations, including administrative tasks, data entry, and customer service.

Responsibilities include answering calls, greeting guests, processing payments, and maintaining records. Ideal candidates are organized, detail-oriented, and able to multitask in a fast-paced setting.