On-Site Front Desk Executive | Client Concierge & Admin

Southern Arkansas University; Lafayette (IN); On-site; USD 30,000 - 33,000; Full time

Job summary

Southern Arkansas University is hiring a Front Desk Executive to join the immigration services team in Lafayette, Indiana. The role requires welcoming clients, managing inquiries, scheduling appointments, and maintaining documents.

The ideal candidate should possess strong communication skills, organizational abilities, and a customer-focused attitude. This position is on-site with working hours from 9:00 AM to 6:00 PM, including a one-hour lunch break.

Salary during the training phase is $30K–$33K per year based on experience.

Qualifications

• Strong communication skills required.
• Professional demeanor and politeness essential.
• Proficiency in basic computer tasks and emails.
• Organizational and multitasking is crucial.
• Excellent customer service skills necessary.

Responsibilities

• Welcome and assist clients visiting the office.
• Handle phone calls, emails, and client inquiries.
• Schedule and manage appointments efficiently.
• Collect, organize, and maintain client documents.
• Coordinate with legal, sales, and processing teams.
• Maintain visitor records and front office operations.
• Ensure smooth and professional client communication.

Skills

Strong communication skills

Professional and polite behaviour

Basic computer and email proficiency

Organizational and multitasking abilities

Excellent customer service skills

Job description

Southern Arkansas University is hiring a Front Desk Executive to join the immigration services team in Lafayette, Indiana. The role requires welcoming clients, managing inquiries, scheduling appointments, and maintaining documents.

The ideal candidate should possess strong communication skills, organizational abilities, and a customer-focused attitude. This position is on-site with working hours from 9:00 AM to 6:00 PM, including a one-hour lunch break.

Salary during the training phase is $30K–$33K per year based on experience.