Front Desk Receptionist

CHCP; Georgia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with Employer Match

Tuition Assistance Program

Paid Holidays + Floating Holiday

Professional growth and development

Job summary

CHCP is seeking a Receptionist to serve as the first point of contact for students, employees, visitors, and community members. The role focuses on customer service, call management, admissions support, and general campus operations.

The ideal candidate is dependable, professional, and organized, thriving in a busy, student-focused environment with on-site work.

Qualifications

• High school diploma or equivalent.
• Experience with a multi-line telephone system preferred.
• Excellent verbal and written communication.
• Strong customer service and interpersonal skills.
• Ability to type at least 30 words per minute.
• Organizational and time-management skills.
• Professional and courteous telephone manner.
• Ability to maintain confidentiality.

Responsibilities

• Greet students, employees, visitors, and guests professionally.
• Answer calls, route to staff, and take messages.
• Process and distribute inquiries to Admissions.
• Assist with Admissions events and assessments.
• Perform data entry and manage office supplies.
• Coordinate maintenance requests and campus shipping.

Skills

Multi-line phone system

Communication skills

Customer service

Organizational skills

Typing 30 wpm

Time management

Confidentiality

Professional appearance

Education

High school diploma

Tools

MS Office

Job description

Receptionist

Employment Type: Full-Time
Schedule: Monday–Thursday, 11:00 AM–8:00 PM; Friday, 8:00 AM–4:00 PM; Some Saturdays
Work Setting: On-Site

Join CHCP as a Receptionist

The College of Health Care Professions (CHCP) is seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for students, employees, visitors, and members of the community.

The Receptionist is responsible for providing excellent customer service, managing incoming calls and visitors, supporting Admissions activities, and assisting with a variety of administrative and campus operations.

The ideal candidate is dependable, professional, organized, and comfortable working in a busy, student-focused environment.

What You’ll Do

Front Desk & Customer Service

• Greet students, employees, visitors, and guests in a friendly, welcoming, and professional manner.

• Serve as the first point of contact for the campus and provide excellent customer service.

• Answer incoming calls, route calls promptly and accurately, and direct callers to the appropriate staff member or voicemail.

• Take accurate and professional messages when needed.

• Maintain a professional and welcoming reception area.

Admissions Support

• Process and distribute prospective student and lead inquiries to the appropriate Admissions team members in a timely and accurate manner.

• Assist with Admissions events, including open houses, orientations, high school field trips, and other recruitment activities.

• Facilitate and proctor Admissions assessments.

• Provide administrative support to the Admissions Department as needed.

Administrative & Campus Support

• Perform data entry and assist with special projects.

• Assist with direct mail and bulk mail projects.

• Manage local campus purchase orders.

• Order and maintain office supplies.

• Order and maintain student scrub inventory.

• Collect vendor invoices and packing slips for submission to Corporate Accounting.

• Maintain copiers and ensure they are stocked with paper, staples, and toner.

• Maintain the campus phone extension list.

• Coordinate maintenance requests with building management.

• Manage shipping and receiving of campus packages.

• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.

• Previous experience working with a multi-line telephone system or busy switchboard preferred.

• Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Strong organizational and time-management skills.

• Professional and courteous telephone manner.

• Basic computer skills and ability to learn new systems.

• Ability to type a minimum of 30 words per minute.

• Ability to handle multiple tasks and prioritize responsibilities in a busy environment.

• Professional appearance and demeanor.

• Ability to maintain confidentiality and handle sensitive information appropriately.

What We’re Looking For

The ideal candidate is:

• Friendly and approachable with a strong customer-service mindset.

• Professional and dependable when interacting with students, staff, and visitors.

• Organized and detail-oriented with strong follow-through.

• Comfortable in a fast-paced environment and able to manage multiple responsibilities.

• Team-oriented and willing to assist with a variety of campus needs.

• Punctual and flexible with the ability to work the required schedule, including some Saturdays.

Why Join CHCP?

At CHCP, our team members play an important role in creating a positive experience for students and supporting the success of our campuses.

As a Receptionist, you’ll have the opportunity to interact with students and staff every day while supporting Admissions and the overall operations of the campus.

Benefits

• Medical, Dental, and Vision

• 401(k) with Employer Match

• Employer-Paid Life Insurance

• Short-Term and Long-Term Disability

• Paid Holidays + Floating Holiday

• Tuition Assistance Program

• Referral Bonus Program

• Professional growth and development opportunities