On-Site Field Tech: Inmate Phone Systems & Network

TKC Holdings, Inc.; Atlanta (GA); On-site; USD 36,000 - 41,000; Full time

Job summary

TKC Holdings, Inc. is seeking a Field Technician to walk facilities and repair or replace components on a suite of custom configured network devices in support of multi-year state and county contracts.

You will install at new sites, assemble network equipment for the inmate phone system, and perform related duties as required by the business. Strong troubleshooting, travel within assigned region, and good communication are essential.

Qualifications

• Associate's degree (A. A.) or equivalent from two-year college or technical school or 6 months to 1 year related experience.
• Must have T-1 and analog circuit repair knowledge.
• Strong knowledge of multiple network disciplines and diagnostics.
• Ability to build good relationships with facility personnel.
• Experience maintaining inmate phone systems at correctional facilities.
• Willingness to travel across an assigned region.
• Excellent written and verbal skills; professional customer interactions.

Responsibilities

• Walk-through facilities to repair or replace components on network devices for inmate phone systems.
• Perform installations at new sites and assemble network equipment for contracts.
• Handle other duties as required by the business.

Skills

T-1 knowledge

Network diagnostics

Verbal & written comms

Travel readiness

Team orientation

Education

Associate's degree or equivalent

Tools

Network devices

Job description

TKC Holdings, Inc. is seeking a Field Technician to walk facilities and repair or replace components on a suite of custom configured network devices in support of multi-year state and county contracts.

You will install at new sites, assemble network equipment for the inmate phone system, and perform related duties as required by the business. Strong troubleshooting, travel within assigned region, and good communication are essential.