On-Site Field Service Technician I

Builders FirstSource, Inc.; Punta Gorda (FL); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Builders FirstSource in Florida is seeking an entry-level service professional to address customer-site issues related to product quality and reliability. You will investigate concerns, recommend repairs, and coordinate with the Customer Service team to resolve matters efficiently.

In this role you will follow safety procedures, manage your daily tasks to meet productivity goals, and may be asked to perform other duties as needed.

Formación

• High school diploma or GED or equivalent combination of education and experience.
• On-the-job training is available for this entry-level role.

Responsabilidades

• Investigates and reports on the condition of workmanship and products at the customer's site.
• Recommends replacement or repair of defective products per guidelines.
• Negotiates and approves third-party repair/adjustment; inspects completed work for quality.
• Plans and paces work to meet productivity goals.
• Adheres to safety procedures and attends safety meetings; may suggest improvements.
• Other duties may be assigned.

Conocimientos

Attention to detail

Strong communication

Math and measurement

Valid driver’s license

Educación

High school diploma or GED

Herramientas

Microsoft Office Suite

ERP system

Descripción del empleo

Builders FirstSource in Florida is seeking an entry-level service professional to address customer-site issues related to product quality and reliability. You will investigate concerns, recommend repairs, and coordinate with the Customer Service team to resolve matters efficiently.

In this role you will follow safety procedures, manage your daily tasks to meet productivity goals, and may be asked to perform other duties as needed.