Field Services Technician I: Entry-Level, Growth & Training

Builders FirstSource; Perris (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Builders FirstSource, America’s largest supplier of building materials and services, seeks an entry-level team member for on-site customer service support. You will investigate site issues, recommend repairs, and coordinate with customers to ensure efficient resolutions.

Ideal candidates have a high school diploma or GED, strong attention to detail, basic math and measurement skills, and solid communication abilities. A valid driver's license is required for travel to sites.

Qualifications

• High school diploma or GED; on-the-job training provided.
• Entry-level position with no prior experience required.
• Strong attention to detail and basic math/measurement skills.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and ERP software.
• Valid driver's license required.

Responsibilities

• Investigates customer site issues and reports findings to the Customer Service team.
• Recommends replacement or repair of defective products.
• Negotiates and approves third-party repair/adjustment; inspects work.
• Plans own work to meet daily/weekly/project goals.
• Adheres to safety procedures and attends safety meetings.
• Other duties may be assigned.

Skills

Knowledge of company products

Pricing and estimating formulas

Attention to detail

Math and measurement skills

Communication and interpersonal skills

Valid Driver’s License

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP program

Job description

Builders FirstSource, America’s largest supplier of building materials and services, seeks an entry-level team member for on-site customer service support. You will investigate site issues, recommend repairs, and coordinate with customers to ensure efficient resolutions.

Ideal candidates have a high school diploma or GED, strong attention to detail, basic math and measurement skills, and solid communication abilities. A valid driver's license is required for travel to sites.