Onsite Field Technician: Hardware Repair & Service

Diebold Inc.; Grenada (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Diebold Nixdorf in the United States is seeking a field service professional to install, debug and provide technical maintenance for hardware and software, mainly on customer premises. This role involves hands-on service delivery and close interaction with customers to ensure optimal operation of our products.

You will inspect products for correct operation, resolve issues or escalate as required, schedule services, complete paperwork, and work with customers to ensure satisfaction with service

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Job description

Diebold Nixdorf in the United States is seeking a field service professional to install, debug and provide technical maintenance for hardware and software, mainly on customer premises. This role involves hands-on service delivery and close interaction with customers to ensure optimal operation of our products.

You will inspect products for correct operation, resolve issues or escalate as required, schedule services, complete paperwork, and work with customers to ensure satisfaction with service