On-Site Field Service Technician – Electrical & Controls

USTBC ABB Installation Products Inc.; Kaukauna (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

ABB is seeking a field service professional to perform on-site service work at customer sites in Wisconsin, delivering quality service per work instructions and ABB safety guidelines. In this role you will identify opportunities to improve operations, perform field tasks, prepare material lists, and ensure materials and equipment meet quality standards.

Travel up to 25% for training and site support may be required.

Qualifications

• Associate's degree or HS diploma with related military/work experience.
• Ability to read electrical drawings and troubleshoot electrical systems up to 240 VAC/870 VDC.
• Experience with electrical test equipment and safety practices.
• Travel up to 25% for training and site support.

Responsibilities

• Perform on-site service work at customer sites following work instructions.
• Identify opportunities to improve customer operations and eliminate pain points (QCS focus).
• Prepare material lists and ensure availability of parts/equipment.
• Train field service associates and customers when needed.
• Communicate service timelines and expectations to ensure customer retention.

Skills

Electrical/electronics

Instrumentation

Process control

Electrical safety

Reading electrical drawings

Troubleshooting

Education

Associate's degree in a related field

HS diploma/GED

Tools

Voltmeters

Multimeters

Job description

ABB is seeking a field service professional to perform on-site service work at customer sites in Wisconsin, delivering quality service per work instructions and ABB safety guidelines. In this role you will identify opportunities to improve operations, perform field tasks, prepare material lists, and ensure materials and equipment meet quality standards.

Travel up to 25% for training and site support may be required.