On-Site Field Service & Inventory Pro

Grainger; Illinois; On-site; USD 30,000 - 37,000; Full time

Job summary

Grainger is hiring an On-Site Service Representative for a full-time role in Mapleton, IL, with base compensation described as an hourly rate of $21.54–$26.93. The position requires at least 3 years in selling or service, a high school diploma, the ability to lift 25–60 lbs, and a valid driver's license with insurance.

It includes comprehensive benefits starting day one and the opportunity to support customer inventory management.

Qualifications

• 3 years' experience in selling or service environment.
• Ability to lift 25 to 60 lbs and perform physical work.
• Valid driver's license and automobile insurance.
• High School Diploma or equivalent.
• Strong collaboration and problem-solving skills.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Collaboration

Problem-solving

Driver's license

Auto insurance

Lift 25-60 lbs

Education

High School Diploma or equivalent

Job description

Grainger is hiring an On-Site Service Representative for a full-time role in Mapleton, IL, with base compensation described as an hourly rate of $21.54–$26.93. The position requires at least 3 years in selling or service, a high school diploma, the ability to lift 25–60 lbs, and a valid driver's license with insurance.

It includes comprehensive benefits starting day one and the opportunity to support customer inventory management.