On-Site Service Pro: Inventory & Customer Care

Grainger; Freeport (ME); Sur place; USD 36 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and life ins.

PTO + holidays

401(k) retirement match

Employee discounts and tuition repaid

Maternity and parental leave

Résumé du poste

Grainger, a leading broad line distributor, is hiring an On-Site Service Representative in Freeport, Maine. The role focuses on inventory management, customer service, and driving account growth through Grainger's KeepStock program.

The position is full-time and hourly, with benefits starting on day one. Candidates should have 3 years of experience in sales or service, a high school diploma, and ability to lift 25–60 lbs. Valid driver’s license and insurance are required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsabilités

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Connaissances

Customer service

Team collaboration

Problem solving

Driving license

Formation

High School Diploma or equivalent

Description du poste

Grainger, a leading broad line distributor, is hiring an On-Site Service Representative in Freeport, Maine. The role focuses on inventory management, customer service, and driving account growth through Grainger's KeepStock program.

The position is full-time and hourly, with benefits starting on day one. Candidates should have 3 years of experience in sales or service, a high school diploma, and ability to lift 25–60 lbs. Valid driver’s license and insurance are required.