On-Site Facilities & Workplace Leader

Jones Lang LaSalle Incorporated; South San Francisco (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

JLL Workplace Manager position in South San Francisco, CA, is on-site with a fintech client. Monday–Friday 8:00 AM–5:00 PM, on-call, and occasional travel to Seattle.

Lead facilities operations, vendor management, and workplace experience to support employee productivity and culture. Ideal candidates have a Bachelor's degree, 3+ years in facilities management, 2+ years leading teams, and strong knowledge of building systems.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• 3+ years of experience in 3rd party facilities management or workplace services
• 2+ years of supervisory experience leading facility teams
• Strong knowledge of building systems, maintenance practices, and workplace operations
• Experience managing vendor relationships and service contracts
• Proficiency in facilities management software and Microsoft Office suite
• Excellent communication and interpersonal skills; proven problem-solving abilities and attention to detail
• Customer service mindset with a focus on enhancing employee experience

Responsibilities

• Oversee all aspects of facility operations including maintenance, engineering services, workplace experience, and vendor management
• Lead and develop on-site teams including Workplace Coordinators, Guest Services Ambassadors, and technical staff
• Serve as the primary point of contact for the clients local leadership team on all workplace and facilities matters
• Implement site-specific workplace strategies aligned with the clients global standards and local requirements
• Manage site budgets and financial performance, identifying opportunities for cost optimization
• Ensure compliance with local building codes, health and safety regulations, and corporate policies
• Coordinate workplace projects including small renovations, furniture reconfigurations, and space planning
• Develop and maintain strong relationships with building management, vendors, and service providers
• Oversee the resolution of workplace issues through effective service request management
• Lead continuous improvement initiatives to enhance workplace experience and operational efficiency
• Coordinate special events, meetings, and workplace activities to support the clients culture
• Prepare regular reports on site performance, and service delivery KPIs

Skills

Strong communication

Interpersonal skills

Customer service mindset

Education

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

Tools

Facilities management software

Microsoft Office

Job description

JLL Workplace Manager position in South San Francisco, CA, is on-site with a fintech client. Monday–Friday 8:00 AM–5:00 PM, on-call, and occasional travel to Seattle.

Lead facilities operations, vendor management, and workplace experience to support employee productivity and culture. Ideal candidates have a Bachelor's degree, 3+ years in facilities management, 2+ years leading teams, and strong knowledge of building systems.