On‑Site Facilities Service Coordinator — Ronkonkoma, NY

OneService Commercial Building Maintenance; Town of Islip (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health benefits after 90 days

Medical insurance

Paid sick days

Paid holidays

Job summary

OneService Commercial Building Maintenance, Inc. is seeking a Facilities Service Coordinator for an on-site role in Ronkonkoma, NY. The position pays $27.00 per hour with full-time hours and after-hours considerations for overtime depending on classification.

The role manages service requests end-to-end, dispatches vendors, tracks progress, and closes tickets. Strong coordination, communication, and organization are essential, with MaintainX experience preferred.

Qualifications

• Prior experience in facilities service coordination, maintenance dispatch, vendor coordination, or a closely related role is required.
• Must be able to step into the position with established experience managing work orders, contractors, escalations, and multiple open service requests with minimal training.

Responsibilities

• Manage facility service requests from receipt through completion.
• Create and maintain work orders.
• Dispatch vendors and contractors and confirm arrival and completion.
• Obtain photographs and documentation and provide status updates.
• Handle escalations and complex service issues and ensure tickets are closed.

Skills

Facilities coordination

Vendor coordination

Work order management

Maintenance dispatch

Customer communication

Tools

MaintainX

Job description

OneService Commercial Building Maintenance, Inc. is seeking a Facilities Service Coordinator for an on-site role in Ronkonkoma, NY. The position pays $27.00 per hour with full-time hours and after-hours considerations for overtime depending on classification.

The role manages service requests end-to-end, dispatches vendors, tracks progress, and closes tickets. Strong coordination, communication, and organization are essential, with MaintainX experience preferred.